In the Office and in the Factory
Things in the office
File, calendar, notice board,
computer, monitor, keyboard, filing cabinet, desk, diary, calculator, drawers,
wastepaper basket, briefcase.
Brenda works for a company,
which produces furniture. She works in an office, which is just opposite the
factory where the furniture is made. This is how she spends her day:
She works at a computer most
of the time, where she writes letters and reports.
She answers phone calls,
mostly from retailers. (= shops selling the factory's furniture)
She makes phone calls to
retailers, and the factory making the furniture.
She sends invoices to
customers. (= paper showing products sold and the money to pay)
She shows visitors around the
She does general paperwork,
e.g. filing reports, writing memos, answering letters.
She arranges meetings for her
boss and other managers in the company.
The 'shop floor' of the factory
This is where products are
manufactured (= made). Modern factories have fewer workers than in the past —
this is because of automation (= machines do most of the work), and most
factories use an assembly line (= an arrangement in which each worker makes a
part of the product and then passes it on to the next person or machine). On an
assembly line, workers fit/assemble the different parts, and supervisors (=
people in charge/control) check/inspect/examine each stage to make sure the
product meets the required standard (= is good enough).
Goods (pi) is the general word
used for things that are made to be sold. When the product, e.g. a radio, is
finished, it is packaged (= put in plastic
and then in a box) and stored (= kept) in a warehouse. When a customer, e.g. an
electrical shop, orders some of these goods, they are delivered to the shop (=
taken to the shop) using road or rail.